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Innovation, Learning

Our First Set of Conversation Designers – Nurul and Su

“Using AI to train Shirley to better respond to our customers’ questions was like seeing her grow from baby to a toddler," shared Nurul and Su, our first pair of conversation designers. "We felt so proud of her when we saw customers writing in to compliment that Shirley is very helpful!” Nurul’ayn Binte Haji Mohammad

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